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Sendoso

Customer Support Consultant

Provide exceptional customer support via calls, emails, chats and social media Build positive and long-lasting relationships with customers Meet team KPIs Always be up-to-date with…
Full Time Hybrid Spokane
$450 - $500 /hour

198 days left

Customer Support Consultant

by Sendoso in Telephone Support
Spokane
Full Time Hybrid

198 days left

Job role insights

  • Date posted

    June 17, 2024

  • Closing date

    June 17, 2025

  • Location

    Spokane

  • Salary

    $450 - $500 /hour

  • Career level

    Senior

  • Qualification

    Certificate

  • Experience

    10+ Years

  • Quantity

    7 person

Description

  • Provide exceptional customer support via calls, emails, chats and social media
  • Build positive and long-lasting relationships with customers
  • Meet team KPIs
  • Always be up-to-date with cutting-edge technology
  • Securely work with customers’ sensitive information
  • Apply the latest and greatest customer happiness practices
  • Maintain working knowledge of our client’s products and services
  • Communicate with developers and other departments of various IT companies
What you need to succeed in this role:
  • Excellent Dutch and English (both C1 level, written and spoken)
  • Technical background
  • Analytical and research skills
  • Positive and responsible attitude
  • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
Will be a great plus:
  • Experience in SaaS
  • Experience with CRM systems
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Skills

Customer Support

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Customer Support Consultant
Customer Support Consultant
Customer Support Consultant
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